The Directorate General of Civil Aviation (DGCA), the curator of aviation, has issued a show-cause notice to Air India for the long delays of the international flights and their inability to provide comfort to the passengers and take due care of them.
Delhi to San Francisco Flight delayed by 30 hours
On May 31, flight no. AI 183 from Delhi to San Francisco was delayed by 30 hours, and another flight no. AI 179 from Mumbai to San Francisco was delayed by 18 hours on May 24. The passengers and netizens took over various social media platforms to express their plight.
Additionally, as reported, the passengers were made to wait in the cabin without any sort of air conditioning, which resulted in the fainting of many of the passengers.
These incidents were posted on platform X (formerly known as Twitter).
Some of them wrote, “One AI saves time, the other AI takes an excruciatingly long time”.
All such incidents came to the notice of DGCA. On May 31, it issued a show-cause notice to Air India addressing the plight of passengers.
DGCA sought reply within 3 days
The Civil Aviation regulator further asked Air India, “Why enforcement action shall not be initiated against the airline for the aforesaid violation.” “The reply of M/s Air India should reach this office within 03 days from the date of issue of this notice, failing which, the matter would be processed ex-parte,” it added.
Air India received a show-cause notice, according to a source who spoke to PTI, after Civil Aviation Minister Jyotiraditya Scindia became aware of the passenger annoyance and flight delays.
About Author
This article has been written by Ms Purbali Chakraborty who is a passionate writer with a keen interest to explore various fields. Published various articles and blogs. Additionally, she is a trained RJ and Copywriter.
